Air France collects cookies to enable the proper functioning and security of our websites, and help us offer you the best possible user experience. If your baggage items were not returned to you upon arrival, you can … Was your baggage missing upon your arrival at the airport? Access the declaration form ... Was your baggage damaged or an item in your baggage lost upon your arrival? Air France on social media; Baggage service and lost items; Claims; Assistance to passengers with reduced mobility - Saphir; Our 8 commitments; Conditions and online booking fees; Air France app; Air France Play; Air France on the Apple Watch; The Kids app; Air France … Access the declaration form If your arrival airport is outside of metropolitan France: please alert Air France Baggage Service of the baggage delay at the airport as soon as possible. To submit a claim for delayed, damaged or lost baggage, please complete this form, opens in a new window.Please reference the File Reference Number you obtained from the Baggage … Our agents will give you a Damage property report with a number. To do this, please provide your baggage receipt number. If despite all efforts your baggage is not found, Air France can offer compensation. 1,288 SDR converts to approximately €1,607. If your baggage items were not returned to you upon arrival, you can track the progress of your baggage … Air France on social media; Baggage service and lost items; Claims; Suggestions; Assistance to passengers with reduced mobility - Saphir; Our 8 commitments; Conditions and online booking fees; Air France app; Air France Play; Air France on the Apple Watch; The Kids app; Air France … Lost item onboard Air France or at the check-in counter As soon as you arrive at your destination, go to an Air France counter or to one of our agents. Passengers holding a Damage Property report may take the damaged bag to one of our affiliated baggage repair shops (lists of shops provided by Air France… If you only notice your loss later, then contact the lost and … We apologize for the mishandling of your baggage. Did you leave an item or hand baggage on board an Air France aircraft, waiting room or check-in counter? Here you will find the … Check the list of eligible arrival airports, * Compensation is counted in Special Drawing Rights (SDR), the unit of currency used by the International Monetary Fund (IMF). According to the Montreal convention , this compensation can be paid up to approximately €1,130*. Lost item onboard Air France or at the check-in counter As soon as you arrive at your destination, go to an Air France counter or to one of our agents. After this time period has lapsed, if your baggage has still not been located, you are … We will issue a document (entitled "Property Irregularity Report - PIR") that you must fill out before leaving the airport. … Where is the … Where is the … Air France does all it can to find your baggage during the first three weeks following your official loss declaration. Please note that claims for partially lost or damaged baggage must be submitted within seven (7) days (from the day following the date when the baggage was claimed by the customer). KLM/Air France includes checked baggage allowance for all fares apart from Economy Light where baggage must be purchased. All the necessary contact information to help you. Take the stress out of flying by understanding your rights when you … Was your baggage missing upon your arrival at the airport? Baggage problems: your contacts Was your baggage late, damaged or lost? Go to an Air France counter or to one of our agents as soon as you arrive. Air France Checked and Carry-On Allowances. Air France … Air France on social media; Baggage service and lost items; Claims; Suggestions; Assistance to passengers with reduced mobility - Saphir; Our 8 commitments; Conditions and online booking fees; Air France app; Air France Play; Air France on the Apple Watch; The Kids app; Air France … Air France does its utmost to find your baggage during the first three weeks following your official loss declaration. Complete the online form . After this time period has elapsed, if your baggage has still not been located, you are requested to make contact with the Baggage … Air France does its utmost to find your baggage during the first three weeks following your official loss declaration. Used in nearly 2,000 airports and by 360 companies, WorldTracer enables Air France to locate lost baggage as quickly as possible. If despite all efforts your baggage is not found, Air France can offer compensation. When you’re traveling with Air France to any of their 200+ destinations across the globe, there are some basic guidelines you should keep in mind with regards to their checked and carry-on baggage … Air France on social media; Baggage service and lost items; Claims; Suggestions; Assistance to passengers with reduced mobility - Saphir; Our 8 commitments; Conditions and online booking fees; Air France app; Air France Play; Air France on the Apple Watch; The Kids app; Air France … OVERWEIGHT BAGGAGE OPTION You can transport baggage exceeding the weight limit for you fare, as long as your baggage … All the … Before leaving the airport, you must fill out a document called a Property Irregularity Report … By clicking on Agree, you consent to the use of these cookies. WorldTracer is an international baggage location system. To do this, please provide your baggage receipt number. Air France at counter was extremely rude. Visit the “Baggage … Our agents will give you a Damage property report with a number. Air France on social media; Baggage service and lost items; Claims; Suggestions; Assistance to passengers with reduced mobility - Saphir; Our 8 commitments; Conditions and online booking fees; Air France app; Air France Play; Air France on the Apple Watch; The Kids app; Air France … Show the content of the page Open menu menu. Air France Dubai will contact to collect the luggage(s) and repair or replace it at no charge to the passenger. If you only notice your loss later, then contact the lost … Did you forget an item or hand baggage on board an Air France aircraft, in a waiting room or at a check-in desk? A Property Irregularity … You can declare missing baggage by completing the form provided below, or through the Air France app, within 48 hours of your arrival. After this time, please speak with the Sales team in your arrival country or the country where you are currently located, or with customer service in your country of residence. To do this, please provide your baggage receipt number. Went to Air France counter for lost luggage - Air France stated the bag should have arrived at CDG as this is what their computer states. When your baggage is damaged, delayed (missing), or lost, the airline owes you compensation. Your destination determines how many pieces of luggage you may take with … Used in nearly 2,000 airports and by 360 companies, WorldTracer enables Air France to locate lost baggage as quickly as possible. Where is the … You can declare missing baggage by completing the form provided below, or through the Air France app, within 48 hours of your arrival. Claims for delayed or wholly lost baggage must be submitted within twenty-one (21) days (from the day following the date when the baggage … Air France does its best to answer your questions and meet your needs.Did you forget an item or hand baggage on board an Air France aircraft, in a waiting room or at a check-in desk? Did you forget a personal item on an Air France flight bound for Paris-Charles de Gaulle, Paris-Orly or Toulouse-Blagnac, or in an Air France lounge at one of these airports? If you are still at your arrival airport, please proceed to AIR FRANCE KLM* Baggage Service. By clicking on Agree, you consent to the use of these cookies. Used in nearly 2,000 airports and by 360 companies, WorldTracer enables Air France to locate lost baggage as quickly as possible. If your baggage items were not returned to you upon arrival, you can … Please note: you must receive written authorization from Air France before all exchanges or repairs. If you discover that you have lost something once you have left the airport, please contact the Lost and Found Department per e … Was your baggage late, damaged, or lost? Once this report has been drawn up, contact the Baggage … You have 21 days from the date of your baggage's return to submit a reimbursement request via the, If your baggage is not located within 72 hours of your declaration, please log in to the. You can track the progress of your baggage file in real time with our, Have you had to make necessity purchases (such as toiletries or clothing) because your baggage was late? You can declare missing baggage by completing the form provided below, or through the Air France app, within 48 hours of your arrival. After this time period has elapsed, if your baggage has still not been located, you are requested to make contact with the Baggage … If you are still at your arrival airport, please proceed to AIR FRANCE KLM* Baggage Service. Report this immediately to the Air France Baggage Service at the airport where you land. You can track the progress of your baggage file in real time with our, Have you had to make necessity purchases (such as toiletries or clothing) because your baggage was late? Depending on your arrival airport, you have 2 options to declare missing baggage: online, within 48 hours of your arrival; or at AIR FRANCE KLM Baggage Service before leaving the airport. Check the list of eligible arrival airports, * Compensation is counted in Special Drawing Rights (SDR), the unit of currency used by the International Monetary Fund (IMF). You can change your cookie settings at any time. For more information, please read the Air France, Annuler le changement de pays/region ou de langue, Drop off baggage the day before your departure, Connections at Paris-Charles de Gaulle and at Paris-Orly, Paris-Charles de Gaulle (CDG) airport guide, In-flight entertainment and WiFi on board, Intercontinental / Caribbean / Indian Ocean flights, Flights within Europe / Northern Africa / Israel, Flights in France and departing from French regions, The cheapest flights over the next six months, Our solutions for companies and business travelers, BlueBiz, the program for small and medium-sized businesses, Go to the official Air France Facebook page, Assistance to passengers with reduced mobility - Saphir, Are necessary for the proper functioning of the websites, Enable you to book a flight and access your account securely, Help us detect any bugs and improve our websites, Collect anonymous information about your visits to our websites, Store your preferences based on previous visits to our websites, Help us identify relevant e-mails, social media and banner ads for you, Allow our partners display offers and advertisements that suit your interests. UAE residents holding an existing Damage Report, filed overseas, may contact Air France at (+971) (0)4 216 6804 … To do this, please provide your baggage receipt number. (This conversion rate varies according to fluctuations in currency.). Please contact the Air France desk in the baggage hall and report your baggage missing. Air France Baggage Fees. For more information, please read the Air France, Annuler le changement de pays/région ou de langue, Drop off baggage the day before your departure, Connections at Paris-Charles de Gaulle and at Paris-Orly, In-flight entertainment and WiFi on board, Intercontinental / Caribbean / Indian Ocean flights, Flights within Europe / Northern Africa / Israel, Flights in France and departing from French regions, Our solutions for companies and business travelers, BlueBiz, the program for small and medium-sized businesses, Go to the official Air France Facebook page, Assistance to passengers with reduced mobility - Saphir, Are necessary for the proper functioning of the websites, Enable you to book a flight and access your account securely, Help us detect any bugs and improve our websites, Collect anonymous information about your visits to our websites, Store your preferences based on previous visits to our websites, Help us identify relevant e-mails, social media and banner ads for you, Allow our partners display offers and advertisements that suit your interests. 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