There is no published author for this page. I am not sure if this career is right for me. Most work in either automotive parts stores or automobile dealerships. You must follow any reasonable health and safety instructions from your employer. As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. The largest employers of parts salespersons were as follows: Retail salespersons held about 4.5 million jobs in 2018. Although online sales are expected to continue to increase, brick-and-mortar retail stores are also expected to increase their emphasis on customer service as a way to compete with online sellers. Retail Workers are employed by stores and perform a variety of duties: greeting and advising customers, stocking shelves, keeping the premises clean, handling transactions, solving complaints, and reporting to supervisors. The duties and responsibilities of retail stores sales worker vary based on the size of the store. They must clearly and effectively explain the benefits of merchandise. Customer assistance also is important in self-service stores, such as food supermarkets or electrical retailers, where retail workers help customers to locate products or explain product features. In addition, retail sales workers must recognize security risks and thefts and understand their organization’s procedures for handling thefts, which may include notifying security guards or calling police. All rights reserved. Promoting and selling organic, environmentally friendly, fair-trade, specialist dietary foods and … They should explain the product options available to customers and make appropriate recommendations. Check out this course to learn professional retail and sales skills to help you land your ideal job . Retail sales workers spend most of their time interacting with customers, answering questions, and assisting them with purchases. In smaller stores, they are required to fulfill certain management and administration duties as well. To encourage customers to purchase products. Depending on the hours they work, retail salespersons may have to open or close cash registers. This information is taken directly from the Occupational Outlook Handbook published by the US Bureau of Labor Statistics. Types of Internal Controls in a Grocery Store. greet customers Here are five important responsibilities of a team leader: Retail sales workers help customers find products they want and process customers’ payments. According to the U.S. Bureau of Labor Statistics, the work of a retail sales worker, also known as "a clerk" or "retail associate," has undergone a major sea-change over the past decade due to the increase of online shopping and the closure of many brick and mortar stores. Many retail sales workers work evenings and weekends, particularly during holidays and other peak sales periods. Many sales workers work evenings and weekends, particularly during holidays and other peak sales periods. Use our Career Test Report to get your career on track and keep it there. Difference Between a Grocery Store and Convenience Store, PayScale.com: Average Keyholder Hourly Pay, Primary Responsibilities for a Stock and Sales Associate. The responsibilities of this retail job include preventing loss, tracking and maintaining inventory, implementing procedures to control costs, controlling the ebb and flow of inventory, creating reports as it relates to defects, demand, and quantity, and ensuring received products are accurate and up to … This may include stocking the cabinets, assisting the customer in shopping, answering customer’s queries, and checking out. Retail workers may also carry out basic operational duties such as opening and closing the store, and putting up any essential signs. During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register. Also Food Preparation Worker Jobs. Retail sales workers should also possess the following specific qualities: Customer-service skills. Commissions are most common for retail sales workers selling “big-ticket” items, such as cars or electronics. Job description and duties for Food Preparation Worker. Everybody wants their food hot, nutritious, tasty and on time, and that can be a big challenge for anybody given a limited budget. Counting out the correct change when tendering cash. How can I decide? Feel free to revise this job description to meet your specific job duties and job requirements. Make sure to add requirements, benefits, and perks specific to the role and your company. Employment of retail salespersons is projected to decline 2 percent from 2018 to 2028. Staff with customer service responsibilities also deal with customers’ warranty claims. On this site, you can take the Career Personality Profiler assessment, the Holland Code assessment, or the Photo Career Quiz. Retail workers who stock shelves ensure that products are available for customers to buy. The median hourly wage for retail salespersons was $12.14 in May 2019. Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. Operating a cash register. Responsibilities of a Food Supervisor in a Hospital. This Retail Manager sample job description can be used to help you create a job advert that will attract candidates who are qualified for the job. We make the hiring process one step easier by giving you a template to simply post to our site. 1) Greet customers and ascertain what each customer wants or needs. Responsibilities of a team leader include decision-making, coaching, mentoring, developing the team’s skills and managing conflict. Overall employment of retail sales workers is projected to decline 2 percent from 2018 to 2028. Workers often stand for long periods and may need permission from a supervisor to leave the sales floor. Retail staff must be familiar with both the products they sell and the needs of their customers. Retail sales workers assist customers with purchases by identifying their needs, showing or demonstrating merchandise, receiving payment, recording sales, and wrapping their purchases or arranging for their delivery. Learn more. Retail sales workers typically have an interest in the Persuading and Organizing interest areas, according to the Holland Code framework. In general, although consumers are increasing their online retail shopping, they will continue to do most of their retail shopping in stores. Workers often stand for long periods and may need permission from a supervisor to leave the sales floor. Find out what opportunities are available to you with our essential job descriptions. If product prices change, a retail worker replace the price labels on the products or on the shelf. Supervisors review store philosophies and provide job training to sales and service workers. We are looking for a Retail Banker to … The increase in online sales is expected to continue over the next decade, limiting growth in the number of physical retail stores and reducing demand for retail sales workers. Most retail sales work is performed in clean, well-lit stores. These positions often require workers with extensive knowledge of the product and excellent sales skills. As a worker, it is your responsibility to: Read the workplace safety and health poster at the jobsite. They may also make deposits at a cash office. The ability to coach and develop workers is usually a key distinction between a good retail supervisor and front line employee. This applies to all workers, whether they have a disability or not. Although retail workers are employed in many different types of outlet, including department stores, supermarkets and specialist stores, their basic responsibilities are similar, that is to help customers select and pay for products in a store. Retail supervisor duties and responsibilities. There are lots of different jobs that you can do in retail, from junior customer service roles right up to area manager, responsible for several key stores. Personality Test (Myers & Briggs' 16 Types), Securities, Commodities, or Financial Services Sales Agent, Sales Representative, Wholesale and Manufacturing, Automotive parts, accessories, and tire stores, Building material and garden equipment and supplies dealers, Sporting goods, hobby, musical instrument, and book stores, Greet customers and offer them assistance, Recommend merchandise based on customers’ wants and needs, Explain the use and benefit of merchandise to customers, Show how merchandise works, if applicable, Add up customers’ total purchases and accept payment, Inform customers about current sales, promotions, and policies about payments and exchanges. A stock and sales skills to help you attract an innovative and experienced retail assistant to your.! Responsibilities: Serves customers by helping them select products interacting with customers, suggestive selling, and needs. Sell and the highest 10 percent earned less 1 ) greet customers the responsibility any. 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