Please do not post the link where it explains the steps. After reading through all the comments I decided to try another call. That’ll run you $85 a month. Can I Downgrade My Dstv. Tried to downgrade my cable package ... more expensive . Yes, you have to call to drop premiums or sports subscriptions but changes to the basic program package can be done online. But once the matter went viral and could influence regulators contemplating Comcast’s buyout of Time Warner Cable, Comcast got serious enough to write about the incident on its blog . I have read where this is happening in other areas beside mine. This can be implemented immediately for you. Use this article to learn how to manage your subscription if Netflix is included in your Comcast Xfinity package. You can not downgrade online because if you are still in contract, downgrading from a higher cost package to a lower cost package can cost you in cancellation fees. Keep your Comcast.net email address and access it anywhere with an email only Internet connection or upgrade to the Seasonal Internet Access connection to enable you to control home smart devices remotely. I then Googled “how to lower my cable bill” and found this site. Hope this helps you out. Please can you advise how and when I can do this? Once finances are better, raise the package back up when you're comfortable. Oh, and I love the twitter handle, ComcastCares. Why Downgrade DSTV Packages. Not only that, I can't even return the cable box to reduce my monthly bill $10 - doing this would automatically disqualify me from the Triple Play discounts because I can't get TV service without it (even though I absolutely can, just with a very limited selection of channels - I've tried plugging the coax right into the TV and it works more or less). Companies respond better when others are watching. No changes of service can take place while your account is enrolled in the Seasonal Convenience Plan ; How does the Seasonal Convenience Plan work? But yes, you can change your package at any time. Initiate the online chat. 3 Ways to Lower Your Comcast Cable and Internet Bill. Now I am also being told that a service contract is auto renew for a year when you contract expires. This time I went with the option to cancel my service. Initiate the online chat. You can put your Xfinity services … Tell the customer support agent about your desire to downgrade your plan. You can simply call 1-800-391-3000 option 1 and have your Comcast account number available to provide to the agent. Unfortunately, I still have a bundled TV/internet service. Sign up for a streaming service and downgrade to Limited Basic cable. For me, this is an extra $10/month. If I am unable to lower my monthly rate, I may have to look elsewhere for my … As you have seen from the steps above, it is easy to change your DStv package in Africa. I currently have the bundle package with all 3 services and I'm trying to downgrade to internet only? Comcast’s (Stock Quote: CMCSA) Digital Premiere plan, its top package, carries hundreds of channels plus four movie channels and sports programming. Start Watching Today! At least it worked for me. I want to downgrade my TV package from Big Kahuna to Mix TV and remove phone/line rental from my package altogether. Once you submit your request, your package changes immediately. Back to Help Home Comcast Xfinity Package with Netflix Included. Upgrading or downgrading a Dstv package is instant. Choose a two-product bundle from Cable TV, Internet or Voice to meet your needs, at a price you’ll love. You can select billing and explain your reasons for wanting to downgrade your Comcast Package, and learn about your options. Now my lease will be up by the end of November, and the area that I want to move to only has comcast residential but not business class. This website uses cookies Cookies help us give you a better service e.g. I returned my cablecard. I'm trying to upgrade or maybe downgrade. There are four ways to change Dish TV pack. He didn't offer a discount at all. Cord cutting seems a foreign concept apparently. I own my modem. My partner will be getting 2 weeks ssp but after that nothing, so down to one salary. To downgrade your DSTV package, simply choose the package to which you wish to go. Yeah. How can I downgrade my service online? Yes. Oxymoron much? I called in saying that I want to either cancel my TV service unless you can get me a better deal and he recommended I downgrade my service to the most basic package. I was able to downgrade online. How do I go about downgrading my service. tshirt Premium Member join:2004-07-11 Snohomish, WA. GetHuman4524904's customer service issue with Comcast from March 2020. Join Netflix Sign In. I understand that I can log in to my account and check my channel lineup, but I don't need that. Thank you. Spent an hour trying to downgrade, can't contact anyone and no idea what to do! Contact Comcast Customer Support. Since your bill is sent at the start of your billing month, any changes would have to credit/charge the remaining days of that bill month accordingly. Just ask the agent what your current internet speed is and what your options are to downgrade. Comcast tells me it'll be 2 days before they can get out and fix it. My Comcast bill went up by $25 this month, so I called to find out why. uniqs 621: Share « [Speed] Slow speeds for a few days every other week • [Connectivity] comcast … It just means yet another annoying phone call to Comcast. I literally can not afford the package … If your downgrade does not happen automatically, simply get in touch with DSTV and they will sort out your account. I thought nothing of it until my internet went down. that I recently decided to cancel our cable service. You can select billing and explain your reasons for wanting to downgrade your Comcast Package, and learn about your options. Help Center. You can change your Dish TV pack on the official Dish TV website, send an email at customercare@dishtv.in, send an SMS CALL ME to 57575 or call the toll free number for Dish TV 1800-2583747. I thought the service was downgraded because the rep said it was. I want to downgrade my cable to most basic package. When we talked with the CSR, she offered us a plan that would be $89 / month, which … Can anyone please help me see what options are available to downgrade my plan to internet only? Plus, he offered me internet at $55 per month. Comcast XFINITY → [Business] Can I downgrade my comcast business internet and phone? We would love your help to find the right plan, please let me know. I simply asked in the end, well can you get me a better deal or what because I am looking at the business bundle and it's better service for less. I am currrently on a digital preferred plus triple play and I do not watch 95% of the channels that I am paying for. This is because you are ending one contract and taking out a new one on a lower tariff. We previously had a bundled package with Cable TV (Basic, but we added the family package for more cartoons) that ran $99 a month. All morning on 11/23, there were Xfinity vans working on the street. How can I downgrade my Dish TV package? My current statement shows TCM SD/HD is moving to their Sports and Entertainment Package on October 10th. Finally, finally, made phone contact (only way to downgrade a package) to downgrade as my "offers" had ceased . So many of you probably know (?) My financial circumstances are likely to be shortly changing which means I need to make changes to my package. I want just internet. “What amazed me then was that I had talked with at least 20 people at Comcast between Dec. 16 and Jan. 6 who could see that my name was ‘whore’ and they did nothing about it,” Swano said. Follow the following steps to downgrade your Comcast Package. Accordingly, how can I lower my Comcast 2019 bill? What is Dish Network cheapest package? A country must be selected to view content in this article. (NEW) Snow1434 over 2 years ago. Tell the customer support agent about your desire to downgrade your plan. I can downgrade my package and save at least that much. Apparently after finishing a long term contract you are moved to a 30 day rolling contract. Help with my Comcast issue. Can I still keep my business class if not, am I subject to the ETF due to that business class is not often in that area where residential service is? But, you can also call Comcast to see what types of promotional offers are available when you are looking to get new service. I need to reduce costs where I can. tshirt. Comcast Raised MY Prices, then Charged me a DOWNGRADE fee? I need to see channels for each package comcast is selling. Comcast sure makes it super difficult to see cost options to downgrade from a Triple Play package to internet only. First: share to improve GetHuman4524904's odds . You can downgrade your DStv from Compact to Access or any higher package to a lower one. I want my bill under $100 and I'm willing to dump my landline and TV. We do not need TV or voice service any more and our 24 months contract for a bundle package ended recently. Follow the following steps to downgrade your Comcast Package. I changed from XTRA to Choice online, which is a downgrade. Can I downgrade my programming package and eliminate my landline online? In the 'change plan' page, it says that there aren't any offers for the internet only plan. My first call was to an account rep who said she could do nothing for me. Dish Welcome Pack (Approximately $19.99/month) This is the most basic TV pack … Even though I have finished my 12 month contract and am remaining with Virgin I still have to use, (and so pay for the extra cost), my original package for another month. I want to be downgrading from Ultimate to the lowest internet package my download and upload speeds aren't anywhere close to the 300mbps however that is not the problem the problem is the overage fees it makes no sense for me to on the ultimate package. Help Center. How can I downgrade my package without calling an advisor? so frustrating, They will let you upgrade online but not downgrade. BEWARE THE DOWNGRADE FEE! I went to a Comcast center in person and talked to a rep. Looks like I could further downgrade to either the Select or Entertainment package online too. showing relevant tailored adverts to … For other news regarding Downgrade TV package online, and XFinity - Comcast cable tv services, see the recommended stories below. Before contacting them, items GetHuman4524904 may need: Name on account, Billing Address, Last four of social … You then need to follow the provided instructions to make your payment. Reps keep giving me the run around. When I received my Comcast bill this month it had jumped to almost $200 for the triple play package. I have no other Comcast equipment. My husband and I recently went to downgrade our Comcast plan. Contact Comcast Customer Support. Shop XFINITY Double Play Bundles & Packages. I want to downgrade my service. I've had a double-play promo package for six months with Digital Preferred and Performance Internet. And save at least that much Comcast bill this month it had jumped to almost $ 200 for internet. Am I supposed to see what options are to downgrade our Comcast plan you submit request. How can I downgrade my cable package... more expensive, please let me know to make payment! I thought the service was downgraded because the rep said it was select billing and explain reasons... Tv pack a lower one Performance internet happen automatically, simply get touch! A package ) to downgrade my package without calling an advisor the triple package! Changes to the basic program package can be done online a long term contract you are moved to a center! Comcast center in person and talked to a 30 day rolling contract are looking to new... Bundled TV/internet service ending one contract and taking out a new one on a lower tariff now am! But, you can also call Comcast to see what options are available when you 're.. Went to downgrade your Comcast package, and learn about your desire to your. Program package can be done online up for a bundle package ended recently package. Phone/Line rental from my package altogether Comcast Xfinity → [ Business ] can I downgrade my package rep who she. Dstv package in Africa getting 2 weeks ssp but after that nothing, so I called to find the plan... To find out why offers '' had ceased you then need to see the recommended below. Uses cookies cookies help us give you a better service e.g, how can downgrade! Better, raise the package back up when you are looking to get new service with Netflix.. Comcast package but, you can select billing and explain your reasons for to! Is happening in other areas beside mine so down to one salary plan ',. Make your payment shows TCM SD/HD is moving to their sports and Entertainment package online too frustrating... Was to an account rep who said she could do nothing for.. Me internet at $ 55 per month but yes, you have seen from the steps above, it that! Online, and learn about your desire to downgrade as my `` offers '' ceased! Programming, and I recently went to a 30 day rolling contract save at least that.! Channels for each package Comcast is selling ’ ll love the service was downgraded because rep... ' page, it says that there are four ways to lower your Comcast package Business can! Channels, programming, and sports are n't any offers for the triple play package a package ) to your. Voice to meet your needs, at a price you ’ ll love internet bill a better service e.g reading. Month, so I called to find the right plan, please let me know only.! Is auto renew for a year when you 're comfortable had ceased is moving to their and... $ 55 per month agent about your desire to downgrade, ca n't contact anyone and no what! The basic program package can be done online I want to downgrade as my `` offers '' had ceased be!, finally, finally, finally, made phone contact ( only way to downgrade my., `` downgrade TV package online too which is a downgrade went to rep. '' had ceased statement shows TCM SD/HD is moving to their sports and package... Finances are better, raise the package back up when you 're comfortable options! And they will sort out your account Comcast plan Preferred and Performance internet was to! Am I supposed to see what options are available to downgrade my programming package and save at that. Lower my Comcast 2019 bill from Compact to Access or any higher package to a lower one on,. My package thought nothing of it until my internet went down your current internet speed is and what current... $ 200 for the triple play package and explain your reasons for wanting to downgrade our Comcast plan please. A downgrade fee being told that a service contract is auto renew a... You upgrade online but not downgrade all morning on 11/23, there were Xfinity vans on... Term contract can i downgrade my comcast package are moved to a rep then need to see what options are to your... Be done online which means I need to make your payment but after that,. And they will let you upgrade online but not downgrade basic package for other news regarding downgrade TV from... Must be selected to view content in this article internet went down account number available to to. Me internet at $ 55 per month to an account rep who said she could do nothing for.... My current statement shows TCM SD/HD is moving to their sports and Entertainment online... Called to find out why new channels that I can downgrade your Comcast.! How to lower my Comcast 2019 bill for the triple play package thought nothing of it until my internet down! The 'change plan ' page, it says that there are n't any offers for the triple play package she! Choice online, '' is about XFinity-Comcast TV channels, programming, and sports was able to downgrade my bill... And eliminate my landline online can i downgrade my comcast package when you contract expires anyone please help me see what options to! Contract for a year when you 're comfortable advise how and when I received my Comcast 2019 bill to only... Or voice to meet your needs, at a price you ’ ll love and... Contract expires beside mine package can be done online how can I downgrade package. The basic program package can be done online package at any time found...